How Door-to-Door Auto Transport in Canada is Done – (Full-Service Car Transport Guide)
More and more individuals are opting to ship their cars instead of driving, mainly due to convenience and time efficiency. And door-to-door auto transport service doubles this convenience with pickup and delivery right to your door.
Learn in this guide about the whole door-to-door car transport process. How it works, and what happens at the back end.
What is a Door-to-Door Auto Transport Service?
With door-to-door auto shipping service, your vehicle is picked up right from your door at its origin zip and delivered to your door at the desired destination zip, with zero effort on your side. It is a personalized service that offers maximum convenience and saves you time.
However, keep in mind that door-to-door service costs $50-$1,300 more than the average cost of shipping. And though it’s termed door to door, if your street doesn’t allow semi truck access, you might have to meet the driver at a nearby location for pickup/drop off.
How Door-to-Door Full-Service Car Transport Works?
This car delivery service works exactly as the name says: your car will be picked up from your doorstep at point A, and it will be delivered to your doorstep at point B. Yes, it is that simple!
There is no middleman, no depot stops, and no hassle. In fact, if you cannot be present at the time of pick-up and delivery, you can have a representative there who is at least 18 years old and can inspect the vehicle for damage.
Here’s what goes behind the door-to-door auto transport process:
Step 1: Get a Quote and Book a Car Delivery Service
It all begins when you provide your pickup and delivery location, vehicle information, and ideal timeline to a door-to-door car delivery service. They offer you a quote and once you confirm the order, your car is booked to be delivered at your required location.
For instance, if you’re shipping a 2020 Honda Civic from Toronto to Vancouver, the broker will give you a quote based on your given information, the time of the year, and trailer availability. And if you’re ok with the estimated price, your car will be booked for delivery at your doorstep.
Step 2: Behind-the-Scenes Coordination
Once you’ve booked a doorstep car transport service with a broker, they match your information with their network of established carriers and find you an ideal shipping carrier with a common route.
For instance, if you’re moving your car from Quebec to Calgary, the broker will ship your car with a carrier that has a truck moving through that corridor like the Highway 1 of Trans-Canada Highway (TCH). This will save you additional cost for specific routing.
Step 3: Pre-Pickup Logistics – Door-to-Door Auto Transport
The driver will call you to learn about your exact location and decide on a pickup time that’s convenient for you. Though not a frequent practice, depending on your neighborhood, the driver might ask you to drop off your vehicle at the nearest parking or highway location. Only if the large car hauler is unable to maneuver into the narrow residential streets or heavy truck access is not allowed in your downtown streets (like in Montreal).
Step 4: The Actual Pickup
Now finally, your car is loaded onto a trailer for a car delivery service. But before that, it’ll be inspected and the condition of your car will be documented on the Bill of Lading (BOL), which both you and the carrier will sign, as required by the Canadian government. Then, if it’s enclosed car shipping, professionals will use specialized equipment and techniques to load your valuable car carefully.
For example, while loading a BMW M5 in an enclosed trailer tools like liftgates and nylon tie-down straps are used to prevent damage on your luxury car. But comparatively, with open car shipping, the loading and unloading process is standard and it takes less time.
Step 5: In-Transit Tracking and Updates
Truck drivers in Canada are only allowed to drive for 13 consecutive hours. And then, an 8 consecutive hour rest time is compulsory, before they get back to driving. In between this, you can get live updates from your driver about your vehicle’s current location.
For instance, if you’re shipping your car from Ottawa to Halifax, you may receive phone updates when the truck crosses major checkpoints such as the City of Quebec and Moncton. Or you can even track the truck location at any time, if your company uses an online tracking service.
Step 6: Doorstep Car Transport to Your Destination Address
The last step in the full-service car transport involves getting your car delivered directly to your specified address, where it is inspected against the original bill of lading.
If you’re not available for the delivery, someone you designate can do it for you (must be over 18 years old). Make sure to compare the vehicle, ensure all critical areas are undamaged such as:
- Check body panels, bumpers, hood, and trunk for dents, scratches, or paint damage
- Inspect windshield and all windows for cracks or chips
- Examine mirrors to ensure they’re intact
- Look at the roof for any damage, especially from open carrier transport
- Check undercarriage for scrapes or damage if accessible
- Inspect all four tires for cuts, bulges, or unusual wear
- Check wheel rims for bends or scratches
- Verify tire pressure is appropriate
- Start the engine and listen for unusual sounds
- Test all lights including headlights, taillights, brake lights, and turn signals
- Check fluid levels like oil, coolant, brake fluid, and windshield washer
- Test the brakes, steering, and transmission
- Verify odometer reading matches shipping documents
- Check seats, dashboard, and upholstery for damage
- Test all electronics including radio, climate control, power windows, and locks
- Ensure nothing is missing from glove compartment or trunk
If you find any damage, take photographs, and don’t sign Bill of Lading until damage is noted in there. If there’s no damage, sign the Bill of Lading, pay the carrier the remaining amount and that’s it.
How to prepare my vehicle for Door-to-Door Auto Transport?
Clean the vehicle, remove personal items, inspect and document existing damage, check fluid levels, and secure loose parts for basic preparations before the carrier arrives for pickup. More detailed process includes:
- Wash the car from interior and exterior
- Remove all personal items (documents, electronics, jewelry etc.)
- Take photos and videos of car with date stamps from all angles
- Check vehicle fluid levels and any leaks
- Inflate vehicle tires to manufacturer recommended PSI (eg: 35-40 PSI for Ford F-150 or 30-35 PSI for Honda Civic etc.)
- Disable toll tags to avoid getting charged when truck crosses toll
- Disable car alarm to ensure it doesn’t go off during transit
- Remove custom add-ons like spoilers and antennas that can loosen and fly off during shipping (strongly recommended for open carrier transport)
- Fold in mirrors to avoid damage when loading/unloading
- Leave only 25% fuel tank filled to reduce weight but ensure car can reach a gas station from your home
Once you receive booking confirmation and are given a pickup window. Start preparing your car to ensure the process is smooth and stress-free.
| Step | Action | Purpose |
|---|---|---|
| 1 | Wash the vehicle | Ensures accurate inspection |
| 2 | Remove belongings | Prevents loss and damage (belongings not covered by carrier insurance) |
| 3 | Photograph the car | Creates a clear condition record |
| 4 | Check fluids & tires | Prevents mechanical issues |
| 5 | Disable alarms | Avoids disruptions during transit |
| 6 | Reduce fuel | Lowers weight and increases safety |
Potential Limitations and Considerations With Door-to-Door Auto Transport in Canada
Although a door-to-door car transport service is highly convenient and perfectly fits a busy schedule, there are some limitations in it. For instance, it’s hard for a door-to-door delivery service to ship your vehicle to a remote location. Because it requires more work from the carrier side and it takes longer as well.
Plus, mostly these remote areas are inaccessible to large shipping trucks. So the carrier might offer to meet you at a nearby parking lot or other accessible location. Also, door-to-door service doesn’t work when you’re shipping to a downtown street that’s too small for a large auto shipping truck.
Moreover, door-to-door car transport can also be affected if the local authorities restrict or regulate truck traffic on certain residential routes. For example, in Cornwall, the local government has outlawed heavy truck traffic on specific city streets to protect road infrastructure and improve residential quality of life.
But you need to check with your local policies, as sometimes truck traffic on non-designated routes is allowed when necessary to conduct business such as truck regulations in the City of Winnipeg. In other cases, you will either have to agree to a nearby convenient location or simply go with terminal-to-terminal shipping.
Canadian Car Shipping Ensures Hands-Off Door-to-Door Auto Transport For You:
Door-to-door auto transport service is a convenient and time-efficient car shipping method that requires less hassle on your side. But it’s a bit more expensive than the average shipping methods, which is justifiable for the benefits it offers.
From creating an estimate to delivering your vehicle right to your doorstep, a professional door-to-door car delivery expert like Canadian Car Shipping will handle everything.
Reach out to our team for further details or to book yourself a door-to-door full-service car transport.